A single service provider for you management it
We have opted to design a comprehensive offer so you can take advantage of a single service provider. Our efforts to meet SMB’s expectations in terms of comfort and security aim to help them save precious time so they can use it to expand their businesses.
Our comprehensive services include the management of your IT equipment stock and your daily IT problems. From software to printers, viruses, networks, and telephony, we make sure that all of your tools are functional, and we step in as soon as possible to prevent any business interruption that would be financially harmful.
A helpdesk at your service
We take care of the monitoring of your IT equipment stock, the security of your networks, and the maintenance of your hosting servers and backups. Your managed services provider puts a helpdesk at your service which offers technical support of two kinds according to your company needs:
- recurring monthly or weekly support, the allotted time being determined beforehand
- ad-hoc support with a support ticket. In that event, we guarantee that your ticket will be taken care of within the hour and solved as soon as possible, depending on what your problem is.
To meet your needs, we offer you two solutions:
- on site support
- remote support which implies to take control of your system
ADVANTAGES OF A MANAGED IT SERVICES PROVIDER
TOP-NOTCH SUPPORT TICKET MANAGEMENT
CUSTOM FIT OFFER
MITIGATE THE RISKS OF BUSINESS INTERRUPTION
100 % GDPR-COMPLIANT SERVICES
Benefits of a managed IT services provider
- A team that adapts to your level of knowledge for a perfectly transparent solution
- Tried-and-tested solutions to ensure that your IS is fully secured
- Tailor-made managed IT services and a contract that meets your needs